How It Works
Three powerful approaches to maximize your fleet's recovery potential across all claim types.
New Claims
We process new accident recoveries directly, ensuring maximum recovery from day one.
- •Immediate claim assessment
- •Direct carrier engagement
- •Full damage documentation
- •Rapid payment processing
Dormant Claims
We revive uncollected or abandoned claims, recovering funds you did not know you had available.
- •Claims portfolio audit
- •Identify missed opportunities
- •Re-engage dormant cases
- •Recover ancillary damages
Photoscope Claims
We ensure even small damage types are accounted for, including those missed in initial assessments.
- •Photo damage analysis
- •Recovery without deductibles
- •Recovery of even the smallest claims
- •Complete loss documentation
Why ACM?
In a sea of generalists, ACM is the specialist.
How ACM Compares
| Service Aspect | Broker | In-house | TPA | The ACM Advantage |
|---|---|---|---|---|
| Audit Depth | Limited; Pass thru to carrier | Good, but argue not-at-fault claims less frequently | Broad Service, Not Deep Service | Strategic claims analysis at point of Demand |
| Fee Structure | Deductible and Premium Increase | Internal labor cost | Fixed 20-25% of All Claim Proceed | PD is FREE; ONLY pay on Added Value |
| Specialization | Traditional subrogation | Not a primary focus | All lines of claim processing/service | Single focus on Fleet Damage Recovery |
| Recovery above PD | 0-3% | 20% | 0-3% | 30-100% |
| Client Service | Retention Focused | n/a | Call center | Highly Motivated |
| Other | n/a | n/a | n/a | Less Headache; No deductibles; Lower Insurance Premiums |
Audit Depth
Fee Structure
Specialization
Recovery above PD
Client Service
Other
True Audit vs Cursory Reviews
While TPAs and captives perform basic claim processing, we conduct comprehensive audits that uncover hidden recovery opportunities.
Win When You Do
No upfront costs, no monthly retainers, no risk to you. Our success is directly tied to your ancillary recovery results.
Pay for Audit vs Processing
Our fact based approach identifies and confirms all damages, not just initial physical damage estimates, for a more complete recovery.
The Bottom Line
Through comprehensive audits
Performance-based model
Direct approach with less headache
Client Success Story
Telecom Industry | 19,000 Vehicle Fleet
The Challenge
Manual processing, staff turnover, no tracking, missed billing.
"We were leaving money on the table."
The Solution
Expert subrogation, claims tracking, full documentation.
"ACM captured dollars we weren't billing for."
The Results
Key Impact
"Recovering loss of use had a massive financial impact — we expect gains to compound year over year."
— Fleet Manager
Ready to See Similar Results?
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CONTACT US
Alternative Claims Management (ACM)
8610 N New Braunfels Ave #210
San Antonio, TX 78217
Phone: (407) 554-4000
Email: experts@altclaim.com
Need Help or Have Questions?
Already submitted your claim above? Great! Have questions or need additional support? We're here to help.
Submit Your Claim Now
Get started with our streamlined claim submission process. Upload your claim details and we'll begin recovery immediately.
- ✓Submit in under 5 minutes
- ✓Immediate case assignment
- ✓Real-time progress tracking
- ✓Zero upfront costs
Talk to a Recovery Specialist
Have questions? Need help with multiple claims? Speak directly with our recovery experts to develop a customized strategy.
- ✓Free consultation call
- ✓Custom recovery strategy
- ✓Portfolio assessment
- ✓Same-day response
Every Day Costs You Money
Prefer email or have questions? Our team is here to help:
Available 24/7 for claim submissions • Business hours: Monday-Friday, 8 AM - 6 PM EST